Norma joined the Timber Valley Pet Hospital team in February of 2012. She is kind, sincere, and very pleasant to be around. She always wears her smile throughout the day, and openly shares it with everyone she meets. Norma has embraced her role as a valuable member of our Reception Team, and always tries to offer care and compassion, as well as information and education to clients throughout the day.
She is constantly striving to improve her knowledge and her ability to communicate with clients. Norma is bilingual, and has proven to be very helpful when explaining medical issues and pet care to our Spanish-speaking pet owners. She is willing to help others in any way she can and offers to do so many times throughout the day.
Norma is a dedicated employee who is very respectful and loyal to Dr. Gray, which is something we value greatly. We appreciate her warmth and her commitment to providing caring, compassionate services to all of our clients.